Returns & Exchanges

At Kollab, we want you to love every piece in your home. If you are not completely satisfied with your purchase, we offer a 30-day return policy for a full refund or exchange on all unused items in their original packaging.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Print Your Label

  Once approved, we will email you a prepaid shipping label and a return authorization form to include inside your package.

• 3.
  Pack and Ship

  Securely pack your home goods in their original box and drop the package off at any authorized carrier location.

• 4.
  Receive Your Refund

  After our warehouse inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.